Category: Communication

Being compassionate in a time of crisis

  If I had to pick one word to describe what we need during this time, that word would be compassion. Compassion for self and compassion for others. Why compassion? When we are under duress or experiencing stress we are more likely to make mistakes, communicate less effectively and present with emotions and behaviors that vary from our norm. For many, the changes and the challenges that we are currently facing trigger unresolved grief or trauma. We feel rocked to our core. Trauma lives in cellular memory, not just the brain. When we experience a traumatic event such as what […]

Resolve to be a better communicator in 2020

Resolving to communicate more effectively should be added to our list of New Year’s resolutions, with emphasis on face-to-face communication. A study by the Joint Commission for Transforming Healthcare revealed that up to 80 percent of serious medical errors can be attributed to miscommunication among medical staff. The good news is that we can easily learn skills to help us communicate more effectively and improve our business and personal relationships. Making effective requests of others is an integral part of good communication in the workplace and at home. But many of us haven’t learned how to deliver a concise request […]