Category: Communication

Resolve to be a better communicator in 2020

Resolving to communicate more effectively should be added to our list of New Year’s resolutions, with emphasis on face-to-face communication. A study by the Joint Commission for Transforming Healthcare revealed that up to 80 percent of serious medical errors can be attributed to miscommunication among medical staff. The good news is that we can easily learn skills to help us communicate more effectively and improve our business and personal relationships. Making effective requests of others is an integral part of good communication in the workplace and at home. But many of us haven’t learned how to deliver a concise request […]